Customer Care

How Child Support Programs Improve Customer Care

By |Sep 19, 2017|

by Scott Cade, Vice President, Child Support Solutions

Child support programs across the country are always looking for ways to improve service to the families and other

Smart Parks Solutions Advance the Visitor Experience

By |Jun 28, 2017|

by Samantha Overton, Director, Parks and Recreation, Conduent

Temperatures are soaring, the school year has ended, and summer vacation planning is in full swing. Families around the

Supporting Families, On Father’s Day and Every Day

By |Jun 14, 2017|

by Robbie Endris, Regional Manager, Child Support Services, Conduent Public Sector

June is the month for a celebration of fathers; Father’s Day is only a few days

Celebrating Customer Care Commitment

By |Oct 31, 2016|

by Helen Barton, Senior Vice President, Operations; Customer Care Leader for Xerox Public Sector Solutions

Earlier this month, we celebrated Customer Service Week. It’s an annual celebration

Learn About Federal Data Management, Citizen Service and Workforce Optimization at ACQUIRE

By |Jun 2, 2016|

by Michael Bowers, President, Xerox Federal Solutions

At the ACQUIRE Conference and Expo next week in Washington, D.C., government leaders will gather to discuss ways to create,