Providing Better Access to Benefits for our Daily Heroes

by Jeanette Willis, Vice President, Marketing and Sales, Xerox Public Sector Services

It takes a special person to see a dangerous situation and run toward it offering assistance. Firefighters and police officers are these people, who risk their lives daily without hesitation. These brave men and women spend their careers protecting their city’s citizens and property. When retirement comes, they deserve easy access to the benefits they have earned. In Los Angeles, the City is working to do just that.

Over the next three years, our CPAS pension administration software will help the Los Angeles Fire and Police Pensions (LAFPP) System deliver more efficient retirement and health benefits to the more than 25,000 men and women they serve. With CPAS, police and fire retirees and active members will have instant access to benefit statements, estimates, balances and payment information, with online access to documents, forms, and other vital communications. LAFPP is joining organizations across the country that are updating old legacy administration systems with state-of-the-art web-based technology, making dramatic improvements.

The first milestone, installation of the Xerox DocuShare Private Cloud solution, the document imaging and enterprise content management component of LAFPP’s new pension system, is complete and implementation of the CPAS v5 pension software is well underway. The new systems maximize operational and technical efficiencies that improve member services while managing their operating costs. You can read more about LAFPP’s new unified CPAS pension administration solution and how it’s serving members, retirees and their beneficiaries better here.

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