Transforming the Justice System with Technology

by Shayne Boyd, VP Justice Solutions, Xerox

In this digital, always-on world, technology has the ability to positively influence and evolve the many processes within the justice system. We recently joined our talented colleagues and worldwide industry experts in Minneapolis at the Court Technology Conference (CTC) to explore the latest innovations designed to transform today’s courts. After attending this year’s conference, our team is feeling energized and enthusiastic.

The three-day conference consisted of a variety of technology exhibits, educational sessions and networking opportunities. For judges, court administrators, managers, technologists and other court staff, this is the go-to event for the latest breakthroughs and best practices in court technology. We held a series of presentations at the Xerox booth throughout the show exploring everything from innovations in case and jury management systems to specific solutions, like AgileJury and Contexte, designed to simplify business processes and improve efficiency.

All courts, regardless of their size and volumes, have a common set of goals: to increase their return on technology investments, simplify the many processes they manage, improve workflow and ensure efficient and effective operations. Some of the key technologies and trends we’re seeing in the justice system to address these goals include:

  • Case and Jury Management Systems – Courts need the ability to quickly and efficiently share, access and apply information to new and changing court operations. Likewise, jury services – such as juror qualification, summoning, check- in, courtroom assignments and payment functions – must be processed in a timely and effective manner. Using the latest technology, management systems can significantly simplify processes and improve efficiency.
  • Postcards for Jury Summons – Instead of sending a long form jury summons to potential jurors, courts can optimize the process by sending a simple summons postcard instructing citizens to fill out their information online. Courts benefit from lower postage costs and speedier responses from prospective jurors. This method was recently implemented by the Orange County Justice System, resulting in significant savings in printing and postage costs, as well as increased efficiencies in processing juror requests.
  • E-Citation Devices – Since most of the burden for data entry and processing paper tickets falls on the court, it can be a huge cost savings for courts to purchase these devices and provide them to their law enforcement agencies.

The future of the justice system is bright and will undoubtedly be heavily influenced by new advances in technology. In today’s world where we’re tasked to do more with less, these new advances will be more important than ever to help address key pain points and inefficiencies.

Did you attend the CTC? Let us know your biggest takeaways from the conference below!

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