FedScoop Study: Disconnect Exists Between Digital Government Vision and Execution

By Chuck Brooks, vice president and client executive, Department of Homeland Security

We mentioned recently that Xerox partnered with the folks at FedScoop on a study aimed at better understanding how agencies are progressing in digital government practices and policies. Since the Obama administration introduced its Digital Government Strategy in 2012, agencies have attempted to modernize externally facing constituent services and internal IT infrastructure.

Xerox and FedScoop today announced the results of the 2014 Digital Government Study, which indicates that while nearly all respondents agree on the need to create a digital government, the initiative faces many challenges at the agency level. You can read FedScoop’s editorial on the findings here.

Obstacles to Digital GovernmentOf the 230 IT decision makers polled, 94 percent believe that creating a digital government is beneficial. Yet many agencies have not been able to create a digital government environment. Why? IT professionals identified, among other challenges, a large disconnect between government vision and execution.

Goldy Kamali, founder and CEO of FedScoop believes the void between vision and execution may come down to a lack of resources. “Because there is an executive mandate in place, organizations feel empowered to make the changes outlined in their digital strategy. However, some organizations are unsure how to get there,” said Kamali.

We encourage you to download the study, which outlines recommendations for agencies on executing a successful digital government.

In the coming weeks, Goldy Kamali will also share her thoughts on the study in an upcoming blog post.


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