Insights for Government Agencies

Knowledge and insights for government decision makers.

Medicaid Programs Prepare for ICD-10 Code Update

Sep 21, 2017|Modernization and Transformation, Optimizing Technology|

by Kristi Sheakley, PMP®, Director, Consulting Services, Payment Method Development, Conduent Health

Medicaid payers and providers are counting down to an explosion of ICD-10 coding changes on

How Child Support Programs Improve Customer Care

Sep 19, 2017|Business Process Solutions, Customer Care, Modernization and Transformation, Workforce Management|

by Scott Cade, Vice President, Child Support Solutions

Child support programs across the country are always looking for ways to improve service to the families and other

Steering North to Alaska for WICSEC

Sep 13, 2017|Business Process Solutions, Modernization and Transformation, Optimizing Technology|

by Kim Newsom Bridges, Regional Manager, Child Support Services, Conduent Public Sector

Later this month, more than 300 child support professionals will gather for the annual Western

Helping States Feed Hungry Kids With Summer EBT

Aug 31, 2017|Modernization and Transformation, Payment Card Solutions, Transaction Processing|

by Jason Boswell, VP of Program Management, Conduent Payment Services

Low-income children are among the most vulnerable populations in America. According to the nonprofit No Kid Hungry,

Modernizing Child Support With Second Generation Systems

Aug 29, 2017|Modernization and Transformation, Optimizing Technology|

by Hal Carl, Vice President, Child Support Solutions, Conduent

It’s an exciting time to be in the child support system business. Conduent delivered several of the 1st